Given today’s constantly evolving global business environment, enterprises face significant challenges in scaling and managing their mission-critical IT infrastructure. Rapidly evolving technology and increased adoption of multi-tenancy necessitate a secure, highly performing agile Infrastructure. Meeting these challenges requires innovative ways to respond to changing business requirements and closely aligning IT infrastructure and operations to business needs. Surya systems Infrastructure Services practice partners with enterprises enabling them to maximize their IT investments and focus their activities on initiatives that drive business innovation.

Leveraging our enterprise class data centers, deep technical capabilities, comprehensive tool sets, operational best practices, and security standards we manage the day to day operations of running our clients IT environment at peak performance without compromising the confidentiality, availability and integrity of data entrusted by them. Our ‘OneConsole’ is a unified service and operations management platform providing a single pane of glass for enterprises to provision, monitor, secure, and govern IT services on remise, Cloud, or both. Our holistic, vendor neutral approach to Cloud and strategic partnerships with leading cloud providers enable us to assist organizations in maximizing the benefits of cloud adoption and partner in their cloud journey from vision to execution.

Key Credentials:

  • Handling 250,000 + incidents a year
  • Managing infrastructure for global enterprises
  • 99.999% SLA compliance
  • SSAE 16 Type II certified datacenters and operations
  • ISO 27001 security practices
  • Certified engineers across the technology stack
  • Amazon Advanced Consulting Partner
  • VMware Enterprise Solution Provider
  • Microsoft Gold Partner.

Enablers:

  • OneConsoleTM – Unified Service and Operations Management Platform
  • Global Network Operations Center (NOC) and Security Operations Center (SOC)
  • Modularized services delivery models to suit varying needs, budget, scale, and complexity
  • Infrastructure CoEs focused on continuous innovation.

MANAGED IT SERVICES

Surya systems’ Managed IT Services provides 24×7 comprehensive Incident Management, Problem Management, Release Management, Availability Management and Continuous Improvement Services for datacenter and application infrastructure. Our services are delivered through transparent, cost effective, and efficient processes modeled on ITIL, ISO, and industry best practices.

Our Comprehensive managed services include:

  • Managed Hosting Services
  • Enterprise Monitoring Services
  • Network Services
  • IT Service Desk
  • Messaging and Collaboration Services
  • Systems Administration Services
  • Database Administration Services